Privacy Policy

1. Who We Are

AppNeedSolutions ("we", "our", "us") operates the website appneedsolutions.app and related software applications. For privacy inquiries, contact us at info@appneedsolutions.app.

2. Data We Collect

Account & Purchase Data: When you purchase a product, your payment and billing information is processed by LemonSqueezy (our Merchant of Record). We receive only your name, email address, and purchase details — never your card data.

Contact Form Data: When you submit a contact or newsletter form, we collect your name and email address. This data is processed via Web3Forms and forwarded to our email.

Usage Data: We may collect anonymous analytics data (pages visited, browser type, country) via Google Analytics to improve our services.

3. How We Use Your Data

We use your data to: deliver the products and services you purchase; respond to your enquiries; send product updates and announcements (only if you subscribed); and improve our website and applications.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis (GDPR)

For users in the European Economic Area, we process your data on the following bases: Contract — to fulfil your purchase; Legitimate Interests — to improve our services; Consent — for newsletter communications, which you may withdraw at any time.

5. Data Retention

We retain your purchase records as required by applicable tax and accounting law (typically 5–10 years). Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for 12 months.

6. Your Rights

Under GDPR, you have the right to: access, correct, or delete your personal data; object to processing; request data portability; and lodge a complaint with your local supervisory authority. To exercise any right, email us at info@appneedsolutions.app.

7. Cookies

We use essential cookies required for the website to function. With your consent, we use analytics cookies (Google Analytics) to understand usage patterns. You may disable cookies in your browser settings at any time.

8. Third-Party Processors

LemonSqueezy (payment processing & MoR) · Web3Forms (contact forms) · Google Analytics (usage analytics) · ProtonMail (email correspondence) · Cloudflare (website hosting, DNS & CDN). We do not build profiles of individual users, and we do not use your data for automated decision-making.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to active subscribers. Continued use of our services after changes constitutes acceptance.